Privacy Policy

Last Updated: July 21, 2026

Welcome to Zookies. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website zookies.in, request quotations, place orders, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Company Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • GST Number (where applicable)

Order Information

  • Product selections
  • Quantity
  • Custom design requirements
  • Artwork or logo files
  • Payment details (processed securely through third-party payment providers)

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date & Time of Visit
  • Referral Website
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process quotation requests
  • Manufacture and deliver products
  • Respond to enquiries
  • Provide customer support
  • Improve our website and services
  • Send order confirmations and shipping updates
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional offers (only where permitted)

3. Cookies

Our website may use cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

  • Shipping and logistics partners
  • Payment gateway providers
  • IT and website service providers
  • Marketing service providers (where applicable)
  • Government authorities when legally required

All third parties are expected to protect your information appropriately.

5. Payment Information

Payments are processed through secure third-party payment gateways.

We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information against:

  • Unauthorized access
  • Alteration
  • Loss
  • Misuse
  • Disclosure

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders
  • Maintain business records
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent (where applicable)
  • Object to certain processing activities
  • Request a copy of your personal information

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

11. Marketing Communications

If you subscribe to our newsletters or promotional updates, we may send you:

  • Product launches
  • New collections
  • Business offers
  • Promotional campaigns

You may unsubscribe at any time using the unsubscribe link or by contacting us.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page along with the revised “Last Updated” date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Zookies
Website: https://zookies.in/
Email: zookiestoy@gmail.com
Phone: +91 70486 68959